At EverYoung Laser & Skin Clinics, we want you to feel confident when purchasing skincare products from our online store. Please review our return and exchange conditions before placing an order.
Returns & Exchanges
For hygiene and safety reasons, opened or used skincare products cannot be returned or exchanged due to a change of mind.
Returns or exchanges may be accepted only when the following conditions are met:
- The product is unused and unopened.
- The product is in its original packaging.
- The product is in resalable condition.
All return and exchange requests are subject to review by our team.
Damaged, Defective or Incorrect Products
If you receive a damaged, defective, or incorrect product, please contact EverYoung Laser & Skin Clinics for assistance.
Our team will review the issue and arrange an appropriate resolution in accordance with applicable law.
How to Request a Return or Exchange
To request a return or exchange, please email info@everyoungmed.com with your order number, the product name, and the reason for your request.
Our team will review your request and provide further instructions.
Questions About Your Order?
If you have any questions about skincare purchases, returns, or exchanges, please contact your preferred EverYoung clinic or email info@everyoungmed.com.
Nothing in this policy limits any rights or remedies available under applicable consumer protection laws.